Terms & Conditions

Terms & Conditions

These trading terms and conditions apply to purchases of any products or goods purchased from Maison Creations.

PRICES - The prices shown on the Maison Creations website are quoted in Pounds Sterling and are inclusive of VAT.
PAYMENT - Maison Creations accepts orders online via credit or debit card. Any payments made by cheque or bank transfer must be cleared and processed before delivery of items. When asked to provide your login and payment details you will be transferred into a secure area. We use 128 bit SSL encryption to ensure your details are extremely secure.
If your order cannot be fulfilled immediately we will contact you by e-mail and/or telephone and offer you the alternative of accepting a later delivery or a full refund.
GUARANTEE - All Maison Creations products are guaranteed for life year against faulty workmanship and in addition come with an additional 10 year structural guarantee. If you have a faulty product within 30 days Maison Creations will pay for the collection and return of this product, after 30 days it is the customer's responsibility to pay for the postage of this item back to Maison Creations who will either replace or repair the item. The customer must return the faulty item and we will reimburse the customer. If we are unable to repair or replace the item we will refund the original cost. Please note this guarantee does not cover fair 'wear and tear'. This guarantee does not affect your statutory rights.
RECEIPT OF GOODS - If you are unable to check your order at the time of delivery we ask that you sign the delivery note as "UNCHECKED". This will help us to seek compensation from the carrier for any damage they may have caused during transit.
CANCELLATION - You have the right to cancel any order with us. You must inform us via e-mail or letter of your wish to cancel within 7 working days starting on the day after the day the goods are delivered to you. You should return the goods to us to the address below at your cost and we recommend that you ensure the goods are adequately insured during any return journey. If you have not returned the goods within 21 days of cancellation, or if otherwise requested, we can collect the goods from you at your own cost. We will refund the total amount of money paid by you for the goods less any costs to collect the goods, if required, within 30 days starting on the date on which we receive a cancellation notice in writing from you. The items must be returned in their original packaging and in original condition. You have a legal obligation to take care of the goods and when returning them you must ensure they are adequately protected to prevent damage. (Please note: these rights apply to the UK and other EU countries only).
COPYRIGHT - This website is owned and operated by Maison Creations or its licensed source. The products and processes described in this website may be subject to other intellectual property rights reserved by Maison Creations or other third parties (and no license is granted in respect of those intellectual property rights). Images and logos on this website may not be reproduced or appropriated in any manner without the written permission of their respective owner(s).
TRADEMARKS - The images, logos and names on this website identify Woodencoatstands.co.uk. Nothing contained in this website shall be deemed to confer on any person any license or right on the part of the companies mentioned or any third party with respect to any such image, logo or name.
Business Policies
STANDARD CONDITIONS OF SALE
1. DEFINITIONS
In this document the following words shall have the following meanings:
1.1 "Buyer" means the person who buys or agrees to buy the Goods from the Seller;
1.2 "Consumer" shall have the meaning ascribed in section 12 of the Unfair Contract Terms Act 1977;
1.3 "Goods" means the products that the Buyer agrees to buy from the Seller;
1.4 "Price" means the price of the Goods including VAT at the time of acceptance of the order as amended from time to time;
1.5 "Seller" means Maison Creations.
1.6 "Terms and Conditions" means the terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller.
2. GENERAL
2.1 These Terms and Conditions shall apply to all contracts for the sale of Goods by the Seller to the Buyer and shall prevail over any other documentation or communication from the Buyer.
2.2 All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Seller. The Seller may choose not to accept an order for any reason.
2.3 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer's acceptance of these Terms and Conditions.
2.4 Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by the Seller.
2.5 Nothing in these Terms and Conditions shall affect the Buyer's statutory rights as a Consumer.
3. THE PRICE AND PAYMENT
3.1 The price of the Goods shall be that as stipulated in the Seller's published price list on the Seller's website or as contained in the Seller's Brochure(as applicable) at the date of order or as agreed between the parties. The prices are INCLUSIVE of VAT.
3.2 Payment of the full purchase price must be made in full before dispatch of the Goods. . If the Buyer does not pay the full Price on notification of shipment the Seller may bring an action for the Price even though property in the Products has not been passed to the Buyer. If the Buyer fails to make payment as required the Seller may suspend delivery of the Products or any further Products ordered until payment is made in full.
3.3 Interest on overdue invoices shall accrue from the date when payment becomes due from day to day until the date of payment at the rate of 2% above Barclays Bank Plc's base rate from time to time in force and shall accrue at such a rate after as well as before any judgement.
3.4 We try to ensure that all information on this site is accurate. However, occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we will tell you and ask you whether you wish to continue with your order or cancel it.
4. DELIVERIES
4.1 Delivery of the Goods shall be made by the Seller notifying the Buyer that the Goods are available for collection at the Seller's premises or for delivery to such place and on such terms as agreed between the Seller and the Buyer at the time the order is placed.
4.2 All Goods, wherever possible, will be delivered within 14 working days of the order being placed and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
4.3 The Seller will try to meet any date stated for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
4.4 Some Goods may be out of stock at the time the order is placed. In the event that the Seller is unable to deliver the Goods within the time specified in Clause 4.2, the Seller will liaise with the Buyer to advise of the situation and the Buyer shall be entitled to cancel the order and receive a full refund or agree a later delivery date
4.5 Title for the Goods shall pass to the Buyer upon delivery of the Goods.
4.6 Unless otherwise agreed in writing, delivery of the Goods shall take place at the address specified by the Buyer on the date specified by the Seller. The Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
4.7 The date of delivery specified by the Seller is an estimate only. Time for delivery shall not be of the essence of the contract.
4.8 If the Seller is unable to deliver the Goods for reasons beyond its control, then the Seller shall be entitled to place the Goods in storage until such times as delivery may be affected and the Buyer shall be liable for any expense associated with such storage.
4.9 The Buyer shall be entitled to replacement Goods where the Goods have been damaged during transportation. The Buyer must notify the Seller of the damage within 24 hours of delivery.
5. WARRANTIES
5.1 Where the Goods have been manufactured by the Seller and are found to be defective, the Seller shall repair, or in its sole discretion, replace defective Goods free of charge within 12 months from the date of delivery, subject to the following conditions:
5.1.1 The Buyer notifying the Seller in writing immediately upon the defect becoming apparent;
5.1.2 The defect being due to the faulty design, materials or workmanship of the Seller.
5.2 Any Goods to be repaired or replaced shall be returned to the Seller at the Buyer's expense, if so requested by the Seller.
5.3 Where the Goods have been manufactured and supplied to the Seller by a third party, any warranty granted to the Seller in respect of the Goods shall be passed on to the Buyer.
5.4 The Seller shall be entitled in its absolute discretion to refund the price of the defective Goods in the event that such price has already been paid.
5.5 The remedies contained in this Clause are without prejudice to the other Terms and Conditions herein, including, but without limitation.
6. WARRANTIES LIABILITY
The Seller warrants that the Goods will at the time of delivery correspond to the description given by the Seller.
7. CANCELLATION AND RETURNS
7.1 The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller within 7 days of delivery if the Goods are damaged or do not comply with any of the Contract.
7.2 Where a claim of defect or damage is made then it shall be the responsibility of the Seller to collect faulty Goods if the items are large, otherwise the Goods shall be returned by the Buyer to the Seller and the Buyer shall be entitled to replacement Goods or a full refund (including delivery costs, if applicable) plus any return postal charges if the Goods are in fact defective.
7.3 Goods to be returned must clearly show the order number obtained from the Seller on the package.
7.4 Where returned Goods are found to be damaged due to the Buyer's fault the Buyer will be liable for the cost of remedying such damage.
7.5 Where Goods are purchased via the internet or by phone or fax, the Buyer has the right, in addition to any other rights, to cancel the Goods and receive a refund by informing the Seller in writing or by email within 7 working days of receipt of the Goods. Goods must be returned at the Buyer's cost and should be adequately insured during the return journey. The Buyer shall receive a refund of all monies paid for the Goods (including delivery charges, if any) except for return postal charges within 30 days of cancellation.
8. GUARANTEES
In addition to the Buyer's statutory rights, the Seller guarantees all Goods against faulty workmanship and materials for a period of 12 months from the date of delivery
9. DESCRIPTIONS
Any description given or applied to the Goods is given by way of identification only and the use of such description shall not constitute a sale by description. For the avoidance of doubt, the Buyer hereby affirms that it does not in any way rely on any description when entering into the contract.
10. LIMITATION OF LIABILITY
10.1 Nothing in these Terms and Conditions shall exclude or limit the liability of the Seller for death or personal injury, however the Seller shall not be liable for any direct loss or damage suffered by the Buyer howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the price of the Goods.
10.2 The Seller shall not be liable under any circumstances to the Buyer or any third party for any indirect or consequential loss of profit, consequential or other economic loss suffered by the Buyer howsoever caused, as a result of any negligence, breach of contract, misrepresentation or otherwise.
11. RISKS
Risk in the Goods shall pass to the Buyer at the moment the Goods are dispatched from the Seller's premises. Where the Buyer chooses to collect the Goods itself, risk will pass when the Goods are entrusted to it or set aside for its collection, whichever happens first.
12. FORCE MAJEURE
Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.
13. SEVERANCES
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.
14. GOVERNING LAW AND JURISDICTION
Unless otherwise specified, the products and services described in this website are available only to UK residents (excluding the Channel Islands and Isle of Man). The information on this website is not directed at anyone other than UK residents and applications from others will, unless otherwise stated, not be accepted. We make no representation that any product or service referred to on the website is appropriate for use, or available in other locations. The information and other materials contained in this website may not satisfy the laws of any other country and those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. The phone numbers provided only apply to phone calls made from within the UK.
15 LIABILITIES
15.1 No liability of any nature shall be incurred or accepted by the Seller in respect of any representation made by the Seller, or on its behalf, to the Buyer, or to any party acting on its behalf, prior to the making of this contract where such representations were made or given in relation to:
15.1.1 The correspondence of the Goods with any description;
15.1.2 The quality of the Goods; or
15.1.3 The fitness of the Goods for any purpose whatsoever.
15.2 No liability of any nature shall be accepted by the Seller to the Buyer in respect of any express term of this contract where such term relates in any way to:
15.2.1 The correspondence of the Goods with any description;
15.2.2 The quality of the Goods; or
15.2.3 The fitness of the Goods for any purpose whatsoever.
15.3 All implied terms, conditions or warranties as to the correspondence of the Goods to any description or the satisfactory quality of the Goods or the fitness of the Goods for any purpose whatsoever (whether made known to the Seller or not) are hereby excluded from the contract.
16. LIMITATION OF LIABILITY
16.1 Where any court or arbitrator determines that any part of Clause 10 above is, for whatever reason, unenforceable, the Seller shall be liable for all loss or damage suffered by the Buyer but in an amount not exceeding the contract price.
16.2 Nothing contained in these Terms and Conditions shall be construed so as to limit or exclude the liability of the Seller for death or personal injury as a result of the Seller's negligence or that of its employees or agents.
17. INTELLECTUAL PROPERTY RIGHTS
All Intellectual Property Rights produced from or arising as a result of the performance of this Agreement shall, so far as not already vested, become the absolute property of the Seller, and the Buyer shall do all that is reasonably necessary to ensure that such rights vest in the Seller by the execution of appropriate instruments or the making of agreements with third parties.
18. RELATIONSHIPS OF PARTIES
Nothing contained in these Terms and Conditions shall be construed as establishing or implying any partnership or joint venture between the parties and nothing in these Terms and Conditions shall be deemed to construe either of the parties as the agent of the other.
19. ASSIGNMENTS AND SUB-CONTRACTING
The contract between the Buyer and Seller for the sale of Goods shall not be assigned or transferred, nor the performance of any obligation sub-contracted, in either case by the Buyer, without the prior written consent of the Seller.
20. WAIVERS
The failure by either party to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Terms and Conditions of this Agreement.
21. LINKS TO OTHER WEBSITES

Certain (hypertext) links may lead you to websites that are not under the control of Maison Creations. When you activate any of these links, you will leave our website and we have no control over and will accept no responsibility or liability in respect of the material on any such other website. By allowing links with third party websites we do not intend to solicit business or offer any security to any person in any country, directly or indirectly.
22. SEVERABILITY
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.
If you require any further details you can contact us as follows:


Maison Creations

Tel: 02033973655

Email: info@frenchwhitefurniture.co.uk